Multiple feedback types
NPS, CSAT, polls, and open-ended feedback. Collect what you need, when you need it.
CONNECT · PULSE MODULE
Listen to your community
Feedback tools that help you understand what your members need, want, and think, so you can act on it.
No credit card. Free 14-day trial.
Preferences
Name
Email
Tier
Coupon
Trend tracking
See how sentiment changes over time. Identify issues before they become problems.
Action triggers
Low NPS score? Automatically trigger a follow-up conversation or alert an admin.
Connected to profiles
Feedback tied to member profiles. See individual sentiment alongside engagement data.
SURVEY TYPES
The right question, the right way
NPS, CSAT, custom polls, and open-ended feedback forms. Templates get you started fast.
- NPS and CSAT templates
- Custom poll creation
- Open-ended feedback forms
- Anonymous response option
Preferences
Name
Email
Tier
Coupon
SENTIMENT DASHBOARD
Sentiment at a glance
Aggregate feedback into a real-time dashboard. NPS trends, satisfaction scores, and common themes at a glance.
- NPS score tracking over time
- Satisfaction trend lines
- Common theme detection
- Segment-level sentiment
47.3%open rate
12 replies
7 replies
3 replies
ACTION WORKFLOWS
Feedback that moves
Trigger actions based on feedback. A low NPS score creates a task for the community team. A positive response triggers a testimonial request.
- Low-score alert triggers
- Follow-up conversation starters
- Testimonial request automation
- Admin notification rules
1trigger
Signup
2auto
Welcome
3auto
Day 3 nudge
4auto
Day 7 offer
Built for how you actually work
Automatic survey after every Gather event. Results feed into trend analysis.
Plays nicely with your stack
Ready to hear from your community?
Get started free. No credit card required.
Works with the rest of Connect