The walk-in, the class booking, and the online order are the same person. For gyms, salons, clinics, studios, and stores that see their customers in the flesh.
Who this is for
The till doesn’t know what sold online, and the storefront doesn’t know what walked out the door • Inventory gets counted twice and it’s still wrong by the afternoon • A regular’s purchase history lives in one system at the counter and another online
A missed call is a missed booking, and a double-booked slot is an angry customer • A no-show costs a class seat or a chair with nobody to fill it • Reminders, if they happen, are a manual text sent between customers
Someone who’s been coming for years gets the same generic offer as a first-time visitor • Nobody notices a regular has stopped showing up until the seat’s been empty a month • Follow-ups after a visit or class depend on someone remembering to send them
Ring up counter sales on the same backend as your online store, with one shared inventory.
ExploreClass and appointment bookings that sync to your calendar and remind customers before they forget.
ExploreEvery walk-in, booking, and online order becomes the same customer profile.
ExploreWin back regulars who’ve gone quiet and promote new classes or drop-ins by segment.
ExploreInvoices for counter sales and reminders for memberships that are about to lapse.
ExploreStarting point: POS + Schedule + People
Expand to: Engage + Billing + Reminders + Forms
Ready-made stack
Online + in-person commerce, connected
$129 /mo
Save $33/mo vs buying modules separately
YOUR FIRST 5 WEEKS
Week 1
Add your products and services to Products, then connect POS. Configure registers, staff logins, and tax rates.
Week 2
Set availability, class schedules, and appointment types in Schedule. Turn on booking confirmations.
Week 3
Import existing customers into People. Every counter sale and booking after this builds their profile automatically.
Week 4
Turn on Reminders for upcoming appointments and Billing for membership renewals. Fewer no-shows, fewer lapsed memberships.
Week 5
Launch a win-back campaign in Engage for customers who haven’t visited in a while. Promote new classes to the right segment.
A regular buys at the counter on Tuesday and orders online on Friday. Right now those look like two different customers.
One customer record, whether they walked in or clicked through.
One record for every visit
Counter sales, bookings, and online orders all land on the same customer profile, no matter which door they came through.
Fewer empty seats and no-shows
Automatic booking reminders reach customers before the appointment, not after they’ve already missed it.
Regulars who keep coming back
Win-back messages reach customers who’ve gone quiet, before they become someone else’s regular.
Explore other audiences
Start free. Connect your till, your calendar, and your customer list in one place.